Many importers struggle with project and supplier management when producing goods abroad in Asia.
There are many issues to contend with, all of which can cost you time and money caused by quality issues and project over-runs, such as the language barrier, your lack of personnel on the ground, local partners being unreliable or over-promising, and more!
To help you to avoid these pitfalls, Sofeast’s project managers use their cumulative decades of experience in project and supply chain management to assist you to run your supply chain and cooperate with us smoothly and efficiently.
What is SM (Supplier Management)?
Sofeast offers this great solution to these management issues where our experienced, English-speaking supply chain project managers work directly with you and your suppliers to make sure that the project runs smoothly and as expected.
Most commonly we help importers with these types of projects:
Why choose supplier management?
The main benefits we offer are strong planning (based on our experience), a state-of-the-art process for organizing your supply chain, good communication, close follow-up, and quick reporting.
All this helps you, as the buyer, get what you need: Faster project completion at the expected quality and cost.
Who needs this solution?
If you don’t have a local office in China or Vietnam, and you need to fly back to Asia very often (or follow unhealthy sleep patterns), these are the signs that you need a team on the ground you can rely on.
Many of our clients already work with an ‘agent’, a partner, or freelancer(s) on the ground. They work with Sofeast because they value some of our in-house competencies and processes.
What is performed in SM?
The very first step is setting up a plan that addresses your objectives and considers the realities of your supply chain. Your suppliers get into “just do it” mode at the snap of a finger. However, has someone paused and considered what is in your long-term interest?
We listen to you, see what has worked and not worked, and suggest an action plan as well as realistic objectives.
Then, based on your needs, we propose the profile (bios) of a project manager that would best fit them. This project manager, together with his/her team, starts implementing the plan.
- We have 4 teams composed of 1 project manager and several assistant managers.
- Our project managers are in close contact with your suppliers, using their language as well as their preferred communication tools (Wechat, QQ, etc.), in order to keep your projects moving.
- We also have a support team with individuals who specialize in laboratory testing, in sourcing, in procurement, and in export & logistics.
We go to the factory when needed. Our project management team is located in 4 different areas, and our inspection & audit team is nearly all along the coasts of China and Vietnam.
How is SM reported?
One of our project managers is in frequent contact with you and updates you all along (as your single point of contact). We typically use collaborative software such as Trello or Asana, to make communication as fluid as possible.
You also get a weekly summary of the work done.
Can Sofeast help manage suppliers in different countries around Asia?
Yes, we can.
Many customers request this for Chinese suppliers, but we also provide localized support to manage suppliers in Vietnam, India, and South-East Asian countries such as Thailand, Cambodia, and Bangladesh, too.
If you’re unsure whether we can manage your chosen supplier due to their location, ask us!
What does it cost?
We bill 38 USD an hour* for project management and supply chain-related work. As a guide, it is not uncommon for us to quote 10 hours for the first block of work.
Expenses, if any, are charged separately.
*(Hourly cost negotiable for a consistent number of hours every month, on retainer.)